Return Guidelines

24H Complimentary Test Access

Our broadcasting service offers a complimentary one-day test period, allowing you to assess our service performance before any monetary obligation:

• • Free test access available upon inquiry
• • Test duration: Twenty-four hours
• • Restricted channel access during test period
• • Zero payment required for test activation

Standard Return Guidelines

Due to the characteristics of digital broadcasting services and cryptocurrency payments, our return guidelines are restrictive:

• • No returns after service commencement
• • cryptocurrency transactions are non-reversible
• • Complimentary 24H test should be utilized to verify compatibility
• • Special cases may qualify for exceptions

Broadcasting Problems

If you encounter broadcasting problems, we will strive to resolve them:

• • Additional service time for major interruptions
• • Technical assistance to fix connectivity problems
• • Alternative options for device compatibility
• • Service credits for verified broadcasting failures

Special Situations

Returns may be evaluated in the following special situations:

• • Total broadcasting failure within 48 hours of activation
• • False representation of service capabilities
• • Technical inability to provide broadcasting service
• • Double payments (return of excess amount)

Return Process

If you believe you qualify for a return under special situations:

1. 1. Contact assistance within 48 hours of payment
2. 2. Supply detailed explanation of the problem
3. 3. Include payment transaction information
4. 4. Allow 3-5 working days for assessment
5. 5. Approved returns processed within 7-14 days

Cryptocurrency Payment Factors

Essential details about cryptocurrency payments:

• • cryptocurrency transactions cannot be undone or cancelled
• • Returns require new cryptocurrency transaction from our end to yours
• • You must supply valid cryptocurrency wallet address for returns
• • Network charges may be subtracted from return amount

Alternative Options

Before requesting a return, consider these alternative options:

• • Broadcasting credit for future use
• • Account enhancement or reduction
• • Migration to different device or service
• • Extended test period to verify compatibility

Contact for Return Requests

To request a return or discuss broadcasting issues:

Guidelines Updates

These return guidelines may be modified to reflect changes in our broadcasting service or payment methods. Subscribers will be informed of significant modifications via email or service notifications.